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Three services
01

Build

Websites that do a job

02

Automate

Integrations, workflows and custom builds

03

Care

Looked after, month after month

One standard across all three: accessible, fast, findable, secure.

Case study

GMNI Web Portal

A tool we built for GMNI that takes every new client from the signed agreement to the last payment.

GMNI Web Portal
GMNI Web Portal website
GMNI Web Portal on a phone
Project Overview

Our own client intake, built around how we work.

We wanted one place to take a new client from a signed agreement to their final payment, set up around the way we work. So we built our own client intake and CRM tool. Each client gets a private link where they sign and pay, and everything on our side, from the contract to their record in our CRM, keeps itself up to date. It’s the kind of tool we build around how a business works, and we use it every day.

What we did

One private link per client

Clients can see where things stand

Each client gets their own private link, and it stays their page from signing the agreement to the last payment, with no account or password.

Contracts from our master templates

Ready to send in minutes

We pick a project or maintenance agreement, and the full wording fills in with the deposit and balance already worked out.

Online signing

Signed from a phone or a laptop

Clients sign with a finger or a mouse, and the signed PDF is saved to their contract straight away.

Payments in parts

Clients pay when they're ready

Each payment has its own button, and the care plan is a subscription that renews on its own once it starts.

Payment tracking

Every payment is on record

When a payment goes through, the contract marks it as paid and the client sees it on their page right away.

Out-of-scope requests

Extra work billed on the same contract

Work we agree to during a build is added to the contract, either into the balance or as its own payment if the balance is already paid.

Locked signed agreements

The agreement always matches the PDF

Once a contract is signed, its wording can't be changed, while the amounts can still be updated.

Connected to our CRM

Client records stay current

Signing adds the client to our CRM with the deal details, and each payment updates their record as it lands.

Get started

Start by telling us about your project.

Whether it's a new site, something custom, or a site that needs someone looking after it, start by telling us what it has to do. We'll take it from there.

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AI is in nearly every tool now, including some of ours, so here's exactly how we use it.

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