How we work.

We learn what the site has to do, who uses it, and what breaks today.

We talk to the people who will run the site and look at what you have now: the pages, the tools behind them, and the questions your office answers by phone. It ends in a short written brief you approve before anything is designed.

Structure and content first, then the look.

We agree the page structure and the words before the visual design, so feedback is about real pages, not placeholders. You get two rounds of feedback on real pages with real words.

We build on WordPress to the GMNI Standard: accessible, fast, findable and secure.

Content lives in fields that make sense, forms and integrations connect to the tools you already use, and every page is checked against WCAG 2.2 AA as it is built.

Your team is trained before launch, and the site goes live on hosting we run.

Before go-live we test the whole site on phones and desktops, check every form, and train the people who will edit it. You keep a recorded walkthrough for whoever joins next.

Updates, monitoring, fixes and one improvement every month, under Managed Care.

Launch is the start of the relationship. The same people keep the software current, watch the site, fix what breaks, and plan what the site should do next as the organization changes.